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IPhone 13 Problems: 5 Things Users Need To Know
iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max users are complaining about an assortment of bugs, connectivity problems, and performance issues.
The iPhone 13 series faces many of the same problems because they share many parts, were released at the same time, and utilize 5G networks in the United States and abroad.
The list of iPhone 13 problems will grow. Some problems will get resolved by Apple and its partners via software updates, but we'll continue to see issues pop up as people put more mileage on their device.
Below are the most common iPhone 13 issues, some potential fixes for the problems, places to find feedback about iPhone 13 performance, and a look at what's in the iOS 17 pipeline for these phones.
iPhone 13 ProblemsIf you're having issues activating your new iPhone 13, check Apple's System Status page. If you don't see a green symbol next to iOS Device Activation, you'll want to wait until it's green and then try activating your phone again.
If the symbol is green and the activation process still isn't working, make sure you have a SIM card inserted in your iPhone. If you're receiving a "No Sim" or "Invalid SIM" error, you'll want to head over to this guide for assistance.
We're also hearing about the following iPhone 13 issues:
A number of iPhone 13 users are complaining about touch issues where the device's display doesn't respond to swipes and gestures.
We're also hearing about 5G cellular data issues. Some users are saying cellular service is dropping unexpectedly. Others are complaining about the speed of 5G.
iPhone 13 PerformanceIf you're thinking about buying an iPhone 13, iPhone 13 mini, iPhone 13 Pro, or iPhone 13 Pro, or if you already own one, you'll want to monitor feedback from other people using the same device. This feedback will alert you to potential issues with Apple's hardware and software.
We recommend keeping an eye on YouTube, Apple's discussion forums, social media sites like Twitter, and sites like the MacRumors forums for ongoing feedback about these phones.
If you're thinking about moving your device to iOS 17, or if you've already made the move, take a look at our guide that goes over the latest version of the software.
We've also released a quick review that covers the iOS 17.4.1, the latest software release for all four iPhone 13 models.
How to Fix iPhone 13 ProblemsIf you run into a problem on your iPhone there's a good chance you'll be able to fix the problem yourself. In some cases, you may need to contact Apple support, contact your carrier, or take your phone into an Apple Store.
If you've run into trouble, take a look at our list of fixes for the most common iPhone 13 problems. Our guide runs down fixes for the most common iPhone issues like broken Bluetooth and busted Wi-Fi.
We've also released some tips to help improve your iPhone 13's performance and a guide that could help you improve battery life if you think it's draining faster than it should be.
If you can't find a fix in our guides, you'll want to check Apple's discussion forums and see if someone has a solution for whatever is ailing your phone.
If you can't find anything on Apple's forums, you should contact Apple. You can do so via the company's website.
If you'd rather get answers in person, you might want to take your phone into your local Apple Store and see if they can diagnose your problem.
If you've got an Apple Store in your area, make sure you schedule a Genius Bar appointment.
iOS Downgrade StatusIf you're dealing with software problems on your iPhone 13, iPhone 13 mini, iPhone 13 Pro, or iPhone 13 Pro Max, you can try downgrading your devices to the previous version of iOS if the option is available. Right now, it is.
If you're unfamiliar with the iOS downgrade process our iOS downgrade guide will walk you through everything you need to know before you make the move.
Next iPhone 13 UpdateIf your device is struggling on iOS 17.4.1, or another version of iOS 17, help is on the way.
Apple's confirmed a new iOS 17.5 update and the software is now in beta testing. We expect the software to roll out to iPhone 13 models in May.
If the problems on your phone are really bad, you might try downloading the iOS 17.5 beta and see if performance improves.
4 Reasons Not to Install iOS 17.4.1 & 12 Reasons You Should
Install iOS 17.4.1 for Better Security
If security is important to you, think about installing Apple's iOS 17.4.1 update right away.
The iOS 17.4.1 update includes two security patches. These patches will help keep your device and its data protected from harm. And that makes iOS 17.4.1 an important upgrade.
If you missed iOS 17.4 and older software, you'll get the security patches from updates you missed when you upgrade to iOS 17.4.1.
iOS 17.4 had four security patches on board.
The update also delivered quantum security protection for iMessage. The company says the upgrade gives iMessage "the strongest security properties of any at-scale messaging protocol in the world."
The iOS 17.3 update brought 15 new security patches to iPhone. The software also added Stolen Device Protection to iPhone.
It increases the security of your iPhone and Apple ID by requiring Face ID or Touch ID to gain access to passwords, make purchases in Safari, and more. This is useful if someone gets access to your iPhone and its passcode.
iOS 17.2 delivered 10 new security patches to iPhone. If you wish to find out more, you can head on over to Apple's security site for the details.
iOS 17.2 also included iMessage Contact Key Verification which improves the security of iMessage. The company also fixed an exploit that let the Flipper Zero multi-tool lock up iPhones.
iOS 17.1.2 had two security patches on board. Both were related to WebKit. If you want to learn more, you can do so right here.
iOS 17.1 brought 18 security fixes to iPhone. It addressed issues within Weather, Status Bar, WebKit, and more.
iOS 17.0.3 brought two patches for two security issues Apple identified within the software. If you want to read about the patches, head here.
iOS 17.0.1 delivered three important patches to iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's security website.
As for iOS 17 itself, it brought 40+ new security patches with it. A staggering number to say the least. If you want to learn more about them, head over to Apple.
In addition to those patches, iOS 17 brings some additional enhancements to privacy and security including improvements to Communication Safety beyond Messages.
It now includes content sent by AirDrop, Contact Posters in the Phone app, FaceTime, and the systemwide photo picker. You now have an option to blur out sensitive photos and videos before you choose to view them.
There's also an expanded Lockdown Mode which will help protect you against cyber attacks.
Apple's also improved sharing permissions and you now have more control over what you share with the apps on your device.
The company also notes that starting in iOS 17, Voice Memos encrypts the titles of recordings stored in iCloud, in addition to the recordings themselves.
If you skipped older versions of iOS, you'll get the security patches from those updates with your iOS 17.4.1 update as well.
Man Loses IPhone 13, Xiaomi Civi 2 At Delhi's Jama Masjid. He Explains How He Traced Them
Shahrukh's experience underscores several security best practices.
In a recent social media post, tech influencer Tech Star Shahrukh recounted a situation where he successfully recovered his lost phones thanks to technological safeguards. During a visit to Jama Masjid for Ramadan iftar, Shahrukh and his wife were carrying three smartphones: an Apple iPhone 13, a Xiaomi Civi 2, and a Redmi K50 Ultra. Upon leaving, they discovered a compartment in their bag containing two phones - the iPhone and the Xiaomi - had been tampered with and the devices were missing.
Despite warnings regarding past thefts, Shahrukh attempted to alert bystanders. Fortunately, the Xiaomi Civi 2 remained powered on due to its "Shutdown Confirmation" feature, which requires a password for device shutdown. This crucial detail proved to be a significant advantage.
Utilizing the "Find My Device" function on the Xiaomi website, Shahrukh was able to locate the missing phone. The phone began ringing audibly, leading to its recovery near Gate No 2 of Jama Masjid.
Shahrukh's experience underscores several security best practices. First, removing the SIM card from a lost phone can significantly hinder recovery efforts. Second, he recommends avoiding carrying expensive electronics in crowded environments, suggesting a chest bag as a more secure alternative. Finally, Shahrukh emphasizes the importance of enabling the "Shutdown Confirmation" feature on mobile devices for an additional layer of security.
"Even though We got our phones back. That day still haunts us. It was pure horror. With some Luck, So Quick Thinking, Some Patience & Help of Allah, We were able to get it back. If thieves would have been more intelligent,We would have lost it," Shahrukh wrote on X.
See the viral post here:
Since being posted, a tweet has collected more than 154,000 views on X and an array of comments.
A user wrote, "Very nice but a little rich to judge the quality/ character of the entire crowd when carelessness reigns supreme."
Another user joked, "Moral of story - always, always, listen to your wife." "I liked the whole thriller but this last thing must be removed so that thieves remain unaware about this trick, the third user wrote.IPhone 14 Vs. IPhone 13: Which IPhone Should You Buy?
Apple's basic 2022 iPhone adds new camera abilities and tunes up the existing chipset, but is overall a small leap forward from the iPhone 13. It's certainly worth looking at if you're using an older iPhone model, but the iPhone 14 will leave you disappointed as an upgrade from its predecessor.
For
Apple introduced a smaller Face ID notch, Cinematic video mode, and improved the iPhone's power and display quality. But it still lacks a lot of premium features that similarly priced Android phones have like a fast display refresh rate or a telephoto camera.
ForIf you want a new iPhone, but don't want to pay too much for it, looking at the iPhone 14 or iPhone 13 may be two potential strong choices.
You'll find several common features across the iPhone 13 and iPhone 14, like the same basic design, their chipsets and some of their cameras. But the iPhone 14 also offers a larger main camera sensor, and safety features like Emergency SOS via satellite and Crash Detection. Meanwhile, the iPhone 13 offers a cheaper entry price, which could be all you need to know to make up your mind.
We still think you should take a look at what the iPhone 15 might offer you, as Apple's latest phone in this particular branch of the iPhone family tree. But you can read more about that in our iPhone 15 vs iPhone 14 and iPhone 15 vs. IPhone 13 comparisons.
Anyway, here's the full comparison of the iPhone 14 vs. The iPhone 13.
iPhone 14 vs. IPhone 13: Cheat sheetSwipe to scroll horizontally
Row 0 - Cell 0 iPhone 14 iPhone 14 Plus iPhone 13 iPhone 14 mini Current starting price $699 $799 $599 No longer on sale Screen Size 6.1 inches 6.7 inches 6.1 inches 5.4 inches Display resolution Super Retina XDR OLED (2532x1170) Super Retina XDR OLED (2778x1284) Super Retina XDR OLED (2532x1170) Super Retina XDR OLED (2340x1080) Max display brightness 1200 nits (HDR) 1200 nits (HDR) 1200 nits (HDR) 1200 nits (HDR) Processor A15 Bionic chip with 5-core GPU A15 Bionic chip with 5-core GPU A15 Bionic chip with 4-core GPU A15 Bionic chip with 4-core GPU Rear cameras 12MP main (f/1.5); 12MP ultrawide (f/2.4) 12MP main (f/1.5); 12MP ultrawide (f/2.4) 12MP main (f/1.6); 12MP ultrawide (f/2.4) 12MP main (f/1.6); 12MP ultrawide (f/2.4) Front camera 12MP TrueDepth camera (f/1.9) with Autofocus 12MP TrueDepth camera (f/1.9) with Autofocus 12MP TrueDepth camera (f/2.2) 12MP TrueDepth camera (f/2.2) Battery life Up to 20 hours video playback Up to 26 hours video playback Up to 19 hours of video playback Up to 17 hours of video playback Colors Midnight, Starlight, Blue, Purple, and (Product) Red Midnight, Starlight, Blue, Purple, and (Product) Red Pink, Blue, Midnight, Starlight, Green and (Product) Red Pink, Blue, Midnight, Starlight, Green and (Product) Red Size 5.8 x 2.8 x 0.3 inches 6.3 x 3.1 x 0.3 inches 5.8 x 2.8 x 0.3 inches 5.2 x 2.5 x 0.3 inches Weight 6.07 ounces 7.16 ounces 6.14 ounces 4.97 ounces iPhone 14 vs. IPhone 13: Price and availability
Since the launch of the iPhone 15, the standard iPhone 14 has cost $699. That had been the iPhone 13's price up to that point, but the older model has now seen a further discount to $599.
The iPhone 14 can also be bought in its Plus guise, costing another $100 but offering a larger display and battery. Sadly the iPhone 13 mini is no longer sold by Apple, meaning the only ones you'll be able to find are whatever units that third-party retailers have yet to sell. It's likely possible to still find one on sale, but it may take a bit more effort than you expected.
Today's best Apple iPhone 13 and iphone 13 mini deals
iPhone 14 vs. IPhone 13: Design
The iPhone 14 looks very similar to the iPhone 13. Both are made of glass and aluminum with glossy backs. Both come with notched displays too, with only the iPhone 14 Pro models getting a Dynamic Island to replace the cutout. At least the iPhone 14 has kept the iPhone 13's shrunken notch design for a slightly less obtrusive experience.
The iPhone 14 has a Ceramic Shield on the front glass for added durability, just like the previous model. Based on drop tests involving the iPhone 14 Plus, though, it sounds like the new models are still prone to damage from drops, so you'll want to get one of the best iPhone 14 cases or the best iPhone 14 Plus cases, just as the best iPhone 13 cases helped prevent damage to Apple's older phones.
The iPhone 13 changed the rear camera module layout from vertically stacked lenses to diagonally arranged ones on the back. IPhone 14 sticks with that approach.
The iPhone 14 comes in six colors: Midnight, Starlight, Blue, Purple, and Red, plus more recently a new Yellow version. The iPhone 13 colors include Pink, Blue, Midnight, Starlight, Green and Red.
Apple has done away with the physical SIM tray on U.S. IPhone 14 models, which means that the iPhone 14 is an eSIM-only phone. So if you want a SIM card tray, the iPhone 13 might be a better choice for you.
iPhone 14 vs. IPhone 13: Display
The iPhone 14 and iPhone 13 have practically identical 6.1-inch OLED displays, featuring HDR support, 800 nits of brightness and 1,200 nits of peak brightness with HDR content. In our testing with a light meter, the iPhone 13 proved slightly brighter at 795 nits to the iPhone 14's 757 nits.
Color reproduction remained similar, too, with the iPhone 14 managing 117% of the sRGB spectrum and 83% of the more challenging DCI-P3 gamut. For reference, the iPhone 13 could do 110% and 78%, respectively. To the human eye, that distinction is pretty hard to see.
The iPhone 14 lineup gives you the option of going bigger if you want with the iPhone 14 Plus, which gives you more real estate with 6.7 inches, the same size as the iPhone 14 Pro Max. This panel fits more content on screen at once and is more immersive for watching videos.
However, if you prefer smaller phones, the iPhone 13 mini is still a good option with its tiny 5.4-inch display. Something that compact may not be ideal for gaming or for long bouts of reading, but most people can easily use the mini with one hand.
Across the board, the displays on the iPhone 14 lineup look rather similar to the iPhone 13 lineup's. We wish Apple had gone with a higher refresh rate for the iPhone 14, like 90Hz, but you're stuck with 60Hz either way.
iPhone 14 vs iPhone 13: Cameras
Some of the biggest upgrades included with the iPhone 14 involve its cameras. Like its predecessor, the new iPhone 14 models feature a pair of rear 12MP cameras — one a main lens, the other an ultrawide shooter. But this time, the iPhone 14's main sensor is much larger with bigger pixels (1.9 microns), and with a faster f/1.5 aperture and sensor-shift image stabilization.
All of this adds up to better photos and video, delivering better detail and less noise. Night mode is also improved with the exposure now twice as fast. The Photonic Engine feature helps improve low-light performance across all of the cameras. Indeed, all those changes helped the iPhone 14 land on our list of the best camera phones.
The front camera on the iPhone 14 has also changed. This new TrueDepth camera has an ƒ/1.9 aperture that is supposed to help in low light. In contrast, the iPhone 13 makes do with an f/2.2 aperture. And you get autofocus for the first time on a front iPhone camera with the iPhone 14 and iPhone 14 Plus.
In terms of video, Apple has introduced a new Action mode that is designed to add better stabilization to videos taken on the go on the iPhone 14. The feature is extremely impressive.
To see how different the cameras are, we conducted an iPhone 14 vs iPhone 13 camera face-off. Whatever differences exist in the quality of photos is pretty slight, with a few exceptions.
In this shot of a reindeer sculpture, for example, you might notice some difference in color and texture — the eyes in the iPhone 14 photo are more detailed, while the blue color is deeper in the iPhone 13's shot. The iPhone 14 photo is probably the more accurate of the two, but you wouldn't feel shortchanged by what the iPhone 13 produced.
Changes are a bit more noticeable in low light. This night shot features a more balanced skin tone in the iPhone 14 shot, though even the iPhone 13 was able to call out details in that sweater.
Overall, we think the iPhone 14 produces better photos than the iPhone 13. But the improvements are not significant enough to justify the $100 price difference all on their own.
iPhone 14 vs iPhone 13: Performance
A new iPhone normally means new chipsets, but for the first time in the iPhone's history, this is not the case for the iPhone 14 and iPhone 14 Plus. Apple has stuck with the high-end A15 bionic that powered last year's iPhone lineup, though it's not the exact same silicon that the iPhone 13 used.
Instead, the A15 Bionic powering the iPhone 14 and iPhone 14 Plus is the same chip found in the iPhone 13 Pro. That means a 5-core GPU for boosted gaming performance compared to the iPhone 13 and its 4-core GPU.
Our iPhone 14 vs iPhone 13 benchmarks show what that means for the new phones. On Geekbench 5, the iPhone 14 posted better single- and multicore results (1,727 and 4,553, respectively) compared to the iPhone 13 (1,684 and 4,192). The iPhone 14 also had a higher frame rate score in 3DMark's Wild Life Unlimited test — 69 fps to the iPhone 13's 60 fps result.
One area where the two phones were indistinguishable involved our real-world video transcoding test. In fact, the iPhone 13 transcoded a 4K video 2 seconds faster than the iPhone 14 did.
The bottom line? You'll see a slight performance boost if you opt for the iPhone 14 over the iPhone 13.
iPhone 14 vs. IPhone 13: Battery life and charging
The iPhone 14 is rated for up to 20 hours of video playback, 16 hours of streamed video and 80 hours of audio. The iPhone 13 is rated for 19 hours, 15 hours and 75 hours, which means a boost to battery life — at least on paper.
Sadly, in our battery testing, where we have a phone surf the web continuously over cellular until it runs out of power, the iPhone 14 fared worse than its predecessor. While the iPhone 13 approached 10.5 hours when we tested that phone, the iPhone 14 could only manage 9 hours and 28 minutes — about half-an-hour behind the average for smartphones.
If you want a long-lasting phone, opt for the iPhone 14 Plus and its bigger battery. That 6.7-inch device held out for 11 hours and 57 minutes, an excellent time that lands it on our best phone battery life list.
All of the iPhone 14 and iPhone 13 models charge at a rather measly 20W. That's much slower than most of the Android competition. For example, the iPhone 14 took about half an hour to get back just half of its battery (54%). The iPhone 14 Plus? 46% in 30 minutes. The iPhone 13 and iPhone 13 mini aren't much different at 51% and 58% in 30 minutes, respectively.
iPhone 14 vs. IPhone 13: Safety features
When it comes to safety features, Apple has brought some significant changes to the iPhone 14. This includes improving the phone's thermal performance and a new Emergency SOS via satellite feature that will let you get help even when there is no cellular connection. Apple spent a lot of time highlighting this addition, as it could prove to be lifesaving in the worst of circumstances. The iPhone 13 will not get access to this.
Also new and exclusive to the iPhone 14 is Crash Detection. This is self-explanatory as the iPhone 14 can detect a car crash and call for emergency services. We think it's odd that Apple would exclude the iPhone 13 from such a useful safety feature, but the iPhone 13 still features the SOS mode when you hold down on the power button.
iPhone 14 vs. IPhone 13: Software
The good news here is that both the iPhone 14 and iPhone 13 run iOS 16. The latter requires an update since it launched with iOS 15 last year, but the iPhone 14 runs the latest software out of the box. Both have access to the iOS 17 betas too, and will receive the full release version this fall too.
iOS 16 means both phones have access to things like the new lock screen customizations, edit and undo send in Messages, and much more. If you want to learn all you need to know about Apple's newest mobile operating system, check out our iOS 17 review.
Since they run essentially the same chipset, there aren't many discrepancies in general software between the iPhone 14 and iPhone 13. You get basically the same experience outside of the cameras.
iPhone 14 vs iPhone 13: Bottom line
The iPhone 14 brings some big upgrades like SOS Emergency satellite connectivity, Crash Detection and improvements in low light photography. Even with those improvements, though, you'll still find many similarities to the iPhone 13.
This includes the A15 Bionic chip, the display (with the exception of the larger iPhone 14 Plus model) and the overall design. With iOS 16, the iPhone 13 also gets all of Apple's latest software features, including the customizable lockscreen display.
We like the iPhone 14 a lot, even though the iPhone 15 is now here. Upgrading to the iPhone 14 from an older phone, you'll notice some big improvements, but anyone reading this guide who already owns an iPhone 13 is advised to stay put. The changes aren't that large.
The question instead is: If you've got an eye on your budget, would the iPhone 13 be a better choice to buy now that it costs $100 less than the iPhone 14? Certainly, you'll give up some performance and camera gains that the iPhone 14 would deliver, and those Emergency SOS via satellite and Crash Detection features aren't coming to Apple's older phones.
So, yes, the new iPhone 14 is an excellent flagship, but the discounted iPhone 13 is still a great value buy.
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